Communicating Effectively with Facts and Data
About the Webinar
Perhaps the most important characteristic of any successful project manager is his ability to
communicate effectively – to persuade others. Effective communication requires a clear and
logical message that is believable and easy for the recipient to follow. Communicating effectively
with facts and data strengthens a project manager’s position, takes the emotion out of decision
making, and helps move a project forward quickly and efficiently. This presentation will give the
project manager some hints and suggestions on utilizing graphs, charts, and tables to aid in
effective communication to various project stakeholders.
What You Will Learn
After this one-hour session, learners will be able to:
Understand and avoid the challenges to effective communication
Know how to correctly write a Problem Statement for a process improvement initiative
Know which charts to avoid and which charts to utilize when displaying information
Differentiate between good and bad charts and know why certain charts are better than
others
Understand how to go about collecting and organizing data
Understand ways to stratify data in order to more effectively understand root causes of
problems
PDUs: 1.0 Power Skills